I just purchased Microsoft 365 office for my new MacBook air but it does not seem to have loaded and my icons are still showing a no use symbol on the features and a 32 to 64 bit warning comes up. Can I really not use this on my Mac, please help.

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non-techie7 Author

Level 1

4 points

I just purchased Microsoft 365 office for my new MacBook air but it does not seem to have loaded and my icons are still showing a no use symbol on the features and a 32 to 64 bit warning comes up. Can I really not use this on my Mac, please help.

help how do I get Microsoft office 365 to work on my new MacBook Air?

Posted on Oct 5, 2021 1:51 AM

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Answer 1

KMB_12

Community Specialist

Oct 6, 2021 5:54 AM in response to non-techie7

Howdy non-techie7,

It sounds like you want to know how to install Microsoft Office 365 on your Mac. We know how important this is for you, and we will help get you to the right place to find a resolution.

Here's a resource and steps that can help:

• Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac

If you need continued assistance, then please reach out to Microsoft via this link: Microsoft 365 support.

Take Care!

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I just purchased Microsoft 365 office for my new MacBook air but it does not seem to have loaded and my icons are still showing a no use symbol on the features and a 32 to 64 bit warning comes up. Can I really not use this on my Mac, please help.

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