Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPhone delivery stolen from letterbox

After waiting for my iPhone 13, DPD left it protruding from the letterbox . I came down and it was not there (surprise?). Apple manager Joy refused to expedite a new delivery. Still being charged £1349.00

iPhone 13 Pro Max

Posted on Oct 5, 2021 4:24 AM

Best reply

MrBill3

Level 10

103,726 points

Posted on Oct 5, 2021 4:34 AM

Hello,

File a claim with DPD.

2. Update your order status: Order Status

Good luck.

View in context

Similar questions

2 replies

Best reply

MrBill3

Level 10

103,726 points

Oct 5, 2021 4:34 AM in response to Applebiten

Hello,

File a claim with DPD.

2. Update your order status: Order Status

Good luck.

Oct 5, 2021 7:22 AM in response to Applebiten

Not sure why you expect Apple to expedite a replacement? They didn't have anything to do with the phone being stolen out of your mailbox. And Apple isn't responsible for the phone once it's been handed over to the shipper.

Whether you have a claim with DPD or not is between you and them. File a police report as well.

iPhone delivery stolen from letterbox