Issue with TrueDepth
Has anyone encountered this issue for FaceID: A problem was detected with the TrueDepth Camera
User profile for user:
MikeyMike57
User level:
Community Specialist
Hello there yoichi97,
Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.
We see you're having an issue with using FaceID. It looks like you were able to review this article: If Face ID isn't working on your iPhone or iPad Pro
Let's also review this article and try all of the steps: If an alert says Face ID has been disabled on your iPhone or iPad Pro
If issues persist, then you'll need to have your device serviced. If that's the case, contact Apple Support or make an appointment at your closest Apple Authorized Service Provider or Apple Store: Find Locations.
We hope this helps get you pointed in the right direction.
Take care.