Red bubble notification missing but want Do Not Disturb

Question

Chiot777 Author

Level 1

5 points

Red bubble notification missing but want Do Not Disturb

Running iOS 14.7.1

For my business, I need my phone to be in Do Not Disturb mode. But then red bubble for voice messages is missing.

How can I get back to having both?

thanks!

iPhone 11 Pro Max

Posted on Oct 5, 2021 9:12 AM

Reply

Answer 1

Jeff_W.

Community Specialist

Oct 7, 2021 10:38 AM in response to Chiot777

Hi Chiot777!

Thanks for clarifying. So if we understand correctly, you have "Announce Calls" enabled in Settings > Phone, and when you have this feature enabled along with Do Not Disturb, you're not seeing red badge notifications for the Phone app. Is that correct?

If so, please try disabling "Announce Calls" in your Settings and test to see if the red badge notifications return.

Cheers!

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Answer 2

Jeff_W.

Community Specialist

Oct 6, 2021 9:27 AM in response to Chiot777

Hi Chiot777!

It sounds like you're unable to use voice messages while in Do Not Disturb, and we're happy to help. Are you following these instructions for sending voice messages? Send and receive photos, videos, and audio messages on iPhone

Please let us know further details about the process you're following to send voice messages.

Cheers!

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Answer 3

Chiot777 Author

Level 1

5 points

Oct 6, 2021 11:47 AM in response to Jeff_W.

The issue is with phone voice messages; not the Message app.

There is no red bubble to indicate that a voice message has been left (via a phone call). I only discover voicemail when I specifically hit the phone icon and open Voicemail.

this started when incoming calls suddenly were being announced, reading out the number of the incoming call. I turned on Do Not Disturb to stop the noise. Ever since all red bubbles have stopped.

Because my phone needs to be silent while I work, I use the red bubbles to see a message or voicemail is pending.

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Answer 4

Chiot777 Author

Level 1

5 points

Oct 10, 2021 2:05 PM in response to Jeff_W.

Thank you. Am now able to get red bubble with Do Not Disturb at same time. Although when Do No Disturb is off, calls are still announced dispute turning off Announce Calls.

Also am now unable to save a contact. It saves the new contact’s initials but not their name.

thanks for your help.

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Red bubble notification missing but want Do Not Disturb

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