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Level 1

4 points

phone screen broke, face not detective and forgott passcode

Iphone 12 Pro screen broke, face not detective and forgott passcode. tried to erase from my icloud to hard reset however its not working.

Posted on Oct 5, 2021 9:10 AM

Top-ranking reply

Level 10

149,652 points

Posted on Oct 5, 2021 10:07 AM

Schedule an appointment at your Apple Store Genius Bar or Apple Authorized Service Provider and pay to have the screen replaced.

You can deal with the forgotten passcode after the screen is replaced.

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