Crash report

i have received a bug type crash report on my privacy and now my phone resets every min also i am unable to do a software update it's sending an error message

iPhone 11, 14

Posted on Oct 5, 2021 7:49 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2021 2:04 PM

Hi ataba144,


Thank you for participating in the Apple Support Communities. We understand your iPhone keeps restarting and you're unable to update, and we'd like to assist. You'll want to follow the steps in this article:


If your iPhone won't turn on or is frozen - Apple Support


You'll most likely need to connect your iPhone to a computer and put your iPhone in recovery mode to reinstall iOS.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 6, 2021 2:04 PM in response to ataba144

Hi ataba144,


Thank you for participating in the Apple Support Communities. We understand your iPhone keeps restarting and you're unable to update, and we'd like to assist. You'll want to follow the steps in this article:


If your iPhone won't turn on or is frozen - Apple Support


You'll most likely need to connect your iPhone to a computer and put your iPhone in recovery mode to reinstall iOS.


Take care.

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