airpods
My AirPods disappear from the device list. Sometimes when I restart or switch account
MacBook Air (M1 2020) macOS BigSur 11.6
Anyone else have this issue?
MacBook Air 13″, macOS 11.6
Apple Event: May 7th at 7 am PT
My AirPods disappear from the device list. Sometimes when I restart or switch account
MacBook Air (M1 2020) macOS BigSur 11.6
Anyone else have this issue?
MacBook Air 13″, macOS 11.6
pharoah_shaka,
We appreciate those details. Since restarting the Mac in safe mode did not help, we recommend to contact Apple Support to review this further. You can contact them through this link here: Get Support
Kind regards.
pharoah_shaka,
We appreciate those details. Since restarting the Mac in safe mode did not help, we recommend to contact Apple Support to review this further. You can contact them through this link here: Get Support
Kind regards.
Hello pharoah_shaka,
Thank you for reaching out in Apple Support Communities. We understand you're unable to view your AirPods in the Apple ID device list on your Mac. We'll be happy to help.
Your set of AirPod will only appear in the Find My app, but not in the Apple ID device list. That information is outlined in this helpful article: Check your Apple ID device list to see where you're signed in Specifically in the section that says, "Add a device to the list" in small footnotes.
Kind regards.
pharoah_shaka,
Thanks for getting back to us and for verifying that information. Your AirPods should appear in the Bluetooth device list, even after restarting your Mac.
To help troubleshoot this behavior, we recommend to restart your Mac in safe mode. This helps to verify your startup disk, delete some system caches and more. Once you're in safe mode, please restart your Mac as normal and see if your AirPods appear in the Bluetooth device list.
If needed, here's a helpful article on how to restart your Mac in safe mode: How to use safe mode on your Mac
Best regards.
Here is what is still happening. My AirPods are not on this list. It used to be. I can add it, and in a few days or hours, I'm not sure it disappears. Dawns Airpods don't have this issue. its always there. Dawn and I share a computer, hers never disappears. Just asking for. a friend.
I'm sorry. I'm working on using the right terms :-) The Bluetooth device list.
Thanks for your help. Maybe I can get the support folks to scratch their heads too.
airpods