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Level 1

4 points

Contact for security at Apple

I have twice had suspicious activity on my Apple Account in the last month or so.

Due to this I had my debit card stopped and got a new one, when I put the details of my new card in to continue my monthly direct debit for Apple ICloud it took 2 payments, the correct one £2.49 then a minute later it took another payment £59.99 which I have no knowledge of. I reported it to my bank, but cannot keep cancelling my debit card. Please investigate this and let me know how to avoid this again.

iPhone 6s Plus, iOS 14

Posted on Oct 5, 2021 11:46 PM

Best reply

TheLittles

Level 10

192,769 points

Posted on Oct 5, 2021 11:59 PM

cbar32 Said:

"Contact for security at Apple: I have twice had suspicious activity on my Apple Account in the last month or so.[...]"

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Modify your Credentials:

Being of high-concern, someone might have your credentials. So, consider modifying them, ASAP, starting with a new password.

Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
Associate: a different method of payment to your account
Enable: Two-Factor Authentication for Apple ID PayPal and for all other accounts that have such an applicable option

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Contact for security at Apple

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