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manisha157 Author

Level 1

4 points

Refund for product order cancelation: how long does it take?

Hi,

I ordered the iPhone 13 a week ago, and the delivery service (Uber, in this case) had canceled the order because of a "failed delivery attempt". However, Apple still says that the iPhone was delivered. I contacted the customer service and they could see that a refund was issued (I paid with my creditcard). So I'm wondering, how long does it take before I can see the amount back on my creditcard? It's been a week now, and it's a big amount for me so I'm getting kind of worried. I'm currently in Europe, so contacting Apple in the US again is quite expensive.

iPhone 13

Posted on Oct 6, 2021 2:33 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,894 points

Posted on Oct 6, 2021 2:36 AM

After receiving approval confirmation of refund, know the time taken in this Apple article --> See how long refunds take.

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Refund for product order cancelation: how long does it take?

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