Wireless Diagnostic Application Not Open in My MacBook Air

My MacBook Air Wi Fi Not Connected. The issue in one month ago And then I try to open Wireless Diagnostic Application but is not open, We are also check my WiFi Card, whereas working other MacBook is ok, and I am also try (diagnose option + power) then displayed this image billow. we are not define what's a problem exactly

MacBook Air (2020 or later)

Posted on Oct 6, 2021 3:02 AM

Reply
1 reply

Oct 7, 2021 8:08 AM in response to up64aj3386

Hi up64aj3386,


We understand your MacBook Air is unable to connect to Wi-Fi and you are unable to perform diagnostics.


The screen you've shared indicates your MacBook Air was unable to connect to the internet to complete diagnostics. This would make sense, since you are unable to connect to Wi-Fi.


You may want to follow the steps found within the following resource, to help ensure your Wi-Fi network is configured correctly.

Manage the Wi-Fi connection on your Mac


If your issue persists once the network is correctly configured, you'll want to follow these steps.

If your Mac doesn't connect to the Internet over Wi-Fi



Take care.

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Wireless Diagnostic Application Not Open in My MacBook Air

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