I am trying to download an app and it comes up saying my account has been disabled in the App Store and iTunes

According to the "Related Article," "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

I contacted customer service and they say I violated one of their terms of service but not which one. Simply said they can't help.