My phone is sync with my car but my calls go to voicemail immediately

My phone is synced to my car but my calls go to voicemail immediately

iPhone 11 Pro, iOS 15

Posted on Oct 6, 2021 12:29 PM

Top-ranking reply

Community Specialist

Posted on Oct 7, 2021 11:30 AM

Hello californiagirl50,

We'd love to assist you with receiving calls while your device is connected to your card. First, are calls coming through as they normally should when your iPhone is not connected to your car? If not, let's complete the steps listed here: If you can't make or receive calls on your iPhone

If the issue only occurs when you are synced to your car, then let's check the Focus feature using the steps here: Use the Driving Focus on your iPhone to concentrate on the road

Best regards

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Visual Voicemail not working After the update of iOS 16.1. I cannot get my visual voicemail to work nor get any notifications of new voicemail. I googled how to troubleshoot this matter and tried everything. Restarting my phone, turning the airplane mode on and off, reinserting my SIM card, resetting my network, changing my voicemail password (would always say error try again later). So I went ahead and reached out to my phone carrier, was assured that changing my password would work but had to wait 24 hours. 24 hours had passed and still nothing. Reached out again and talked to another representative, was told they were getting error on their end too and for me to wait another 72 hours to hear back from the customer service. A week later I did not hear anything back and again reached out. Was told that maybe my SIM card needed to be changed. So I drove to the nearest carrier store, got my SIM card changed and still no visual voicemail nor notifications. Was told to go to Best Buy and talk to the geek squad, they can help troubleshoot it. So of course I drove to Best Buy. Did some diagnostic and everything came back normal, nothing was found wrong with my phone. Now I am reaching out to see if anyone is having the same issue or if anyone knows how to fix it?! I am getting frustrated, I already exhausted everything I can possibly do.
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1 reply

Top-ranking reply

barberlives123

Community Specialist

Oct 7, 2021 11:30 AM in response to californiagirl50

Hello californiagirl50,

If the issue only occurs when you are synced to your car, then let's check the Focus feature using the steps here: Use the Driving Focus on your iPhone to concentrate on the road

Best regards

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My phone is sync with my car but my calls go to voicemail immediately

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