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trying to get out of a reboot

black screen with white apple logo. continually rebooting. have tried hard reset. Not working. trying everything before going to the restore step


Posted on Oct 6, 2021 2:07 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2021 2:09 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Specifically, you can try the update first, if that does not work you need to try the restore.


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Oct 6, 2021 2:09 PM in response to linz311

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Specifically, you can try the update first, if that does not work you need to try the restore.


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

trying to get out of a reboot

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