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linz311 Author

Level 1

4 points

trying to get out of a reboot

black screen with white apple logo. continually rebooting. have tried hard reset. Not working. trying everything before going to the restore step

Posted on Oct 6, 2021 2:07 PM

Top-ranking reply

Androish

Level 8

39,497 points

Posted on Oct 6, 2021 2:09 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Specifically, you can try the update first, if that does not work you need to try the restore.

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

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trying to get out of a reboot

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