Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen on iPhone 12 is unresponsive and I cannot reset it or power off

My phone will not respond. I cannot power down or reset.

Posted on Oct 6, 2021 5:02 PM

Best reply

TheLittles

Level 10

192,639 points

Posted on Oct 6, 2021 5:14 PM

Joel Swofford Said:

"Screen on iPhone 12 is unresponsive and I cannot reset it or power off: My phone will not respond. I cannot power down or reset"

-------

Troubleshooting This:

Try the Tips at these Apple Support Links:

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone is Stuck on the Apple Logo - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

View in context

Screen on iPhone 12 is unresponsive and I cannot reset it or power off

Similar questions