Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a iPhone 7 and not getting it update

I downloaded the new update and it’s not letting me install it

Posted on Oct 6, 2021 5:25 PM

Reply
Question marked as Best reply

Posted on Oct 6, 2021 5:39 PM

godfrey198 Said:

"I have a iPhone 7 and not getting it update: I downloaded the new update and it’s not letting me install it"

-------


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

1 reply
Question marked as Best reply

Oct 6, 2021 5:39 PM in response to godfrey198

godfrey198 Said:

"I have a iPhone 7 and not getting it update: I downloaded the new update and it’s not letting me install it"

-------


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

I have a iPhone 7 and not getting it update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.