Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi, I have an iphone 7 and I have downloaded the update, however it will not allow me to install it.

Hi, I have an iPhone 7 and I have downloaded the update, however, it will not allow me to install it.

iPhone 7, iOS 15

Posted on May 15, 2022 2:50 PM

Reply
Question marked as Best reply

Posted on May 15, 2022 7:03 PM

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


1 reply
Question marked as Best reply

May 15, 2022 7:03 PM in response to Flowers30

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


Hi, I have an iphone 7 and I have downloaded the update, however it will not allow me to install it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.