Screen time not showing
My screen time hasn’t been showing since the iOS 15 update. I tried updating to iOS 15.0.1 but it still doesn’t work it just shows this screen and doesn’t load at all. Is it just happening to me?
My screen time hasn’t been showing since the iOS 15 update. I tried updating to iOS 15.0.1 but it still doesn’t work it just shows this screen and doesn’t load at all. Is it just happening to me?
Hello Erikaaaaaaym,
Thank you for using Apple Support Communities. Based on your post, the Screen Time report isn't showing your activity. We'll do our best to assist.
Have you recently disabled and then re-enabled the Screen Time features by chance? We ask because when you disable the feature and then set it up again, it won't remember the previous information and will only provide you with the information that's currently stored for that use. (Hoping that makes sense.)
Make sure you've set up Screen Time correctly: Use Screen Time on your iPhone, iPad, or iPod touch
If you haven't toggle off Screen Time recently, then we'd recommend to close the Settings app: Close an app on your iPhone or iPod touch
Restart your iPhone normally and test it out again.
Should it persist, let us know and we'll continue to help out.
Cheers!
Hi Erikaaaaaaym,
You're welcome for the tips! If they haven't solved this for you yet, then we'd confirm how many days it doesn't reflect the Screen Time usage. Does it persist when you check the usage for the day before? Meaning, Tuesday, October 12th?
At this point, with the information you know, it would be best to contact Apple directly: Get Support
Wishing you well, take care.
Hey Erikaaaaaaym,
Got it. That means it must be tracking the information, just not displaying it properly.
We believe the best way to get a solution would be to contact Apple: Get Support
Wishing you a lovely weekend ahead, cheers.
Thank you for the tips! Unfortunately, none of them seemed to work. I tried them multiple times throughout the day but it still hasn’t fixed.
Ok thank you!! Have a great weekend aswell!!
It shows it for a second when I click it but then it goes back to the black screen after for a few seconds
Screen time not showing