Why I deducted the money?
I don't receive the notification that I must settle my bill for Picsart. But they keep silent, they deducted my money. I want to return my money when I don't know the notification and don't accept it.
iPhone 11 Pro, iOS 14
Question marked as
User profile for user:
Lindsay_B.
User level:
Community Specialist
Hi there, HanNguyenVn,
Thanks for visiting the Apple Support Communities. It sounds like you received a notification that you have been charged for an app or service called Picsart, but you are not familiar with this. We are happy to help!
First, please review the information in the Apple Support article If you see 'apple.com/bill' on your billing statement - Apple Support to help you determine if this is a valid charge.
If it is, you can use the instructions found in Request a refund for apps or content that you bought from Apple - Apple Support to request a refund.
Best!