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apple account is locked and Device has activation lock,,,,,need ipad activation lock un done

how to remove activation lock with no access to account

iPad Pro 9.7-inch WiFi

Posted on Oct 6, 2021 8:55 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2021 11:04 PM

the activation lock is not really on

the ipad it's a theft protection measure on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple

Additional Support - Activation Lock (apple.com) and or

Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Oct 6, 2021 11:04 PM in response to braxton282

the activation lock is not really on

the ipad it's a theft protection measure on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID Recover Your Apple ID - Apple


if that does not help you then you need the assistance of apple

Additional Support - Activation Lock (apple.com) and or

Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple

Oct 7, 2021 6:10 AM in response to braxton282

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


apple account is locked and Device has activation lock,,,,,need ipad activation lock un done

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