Apple Mail cannot connect with Outlook 365: "Unable to verify account name or password".

How do I solve the above issue?

Thanks.

Annie

MacBook Pro 13″, macOS 11.6

Posted on Oct 7, 2021 8:07 AM

Similar questions

Mail cannot access my Exchange account - 'can't verify account name or password' Hi, As of 27/10/22, My MacBook Pro running 10.15.7 won't log in to my exchange account and gives the message 'unable to verify account name or password'. I have not changed anything and the password is correct. My iPhone SE 2nd second gen can access the same account with no issue.
4752 5
Apple Mail not working with Office 365 Exchange account. Not accepting password. I have an email coming in from a website hosted on Godaddy that quit accepting the password and delivering mail. I discovered from Godaddy that office 365 has changed their format and wanted to be set up using an exchange account. I did this and now I have a new emails to this account and tons left on the old one that won't babe transferred. Thankfully I can NOW get emails BUT I cannot send any, it still says the password isn't right... I have changed the password, and Godaddy suggested I just start using Outlook as my mail client which kinda defeats the purpose of Apple Mail. Does anyone know what's happening with Apple updating the Mail app or have you figured a way to make this work properly? Many Thanks!
2715 1
I cannot add my Microsoft Exchange and Gmail accounts to Apple Mail. When I want to add one of them, a new pop-up opens stating that authentication needs to be done via browser, then I receive the same error for both: Authentication failed. They were all working fine, until last week, then there were synchronization problems. As I have to change passwords on both accounts. I have removed both accounts to add them again to solve the problem, but not I cannot even add new accounts to Apple mail.
1163 3

1 reply

KiltedTim

Level 10

225,546 points

Oct 7, 2021 8:17 AM in response to Korrigane

Contact Microsoft.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Mail cannot connect with Outlook 365: "Unable to verify account name or password".

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up