Netflix doesn’t play titles after I’m upgrade my iPhone 13pro tu newest iOS 15.0.1

I have the same problem with Netflix, Amazon Prime Video, Disney+, and HBO Max. No streaming service will play back content. I also contacted Netflix support and they could not resolve the problem. They agreed it appears tied to iOS 15.0.1. This upgrade breaks the ability to play back video from streaming services.

It didn’t originally for me but , do now restore (factory reset) just don’t forget to do backup before that .

finally works for me

now tomorrow I have to cancel the replacement that is on the way to me.

I am experiencing the same problem. Netflix, Hulu, Disney+, Amazon Prime Video, Apple TV, TubiTV - all have problems playing videos. The apps will load, I am able to browse movies, but once I attempt to play the video it will error/fail to play. I have reset network settings, reset Netflix, turned phone off and back on, tried it on data, tried it on WiFi. Nothing helps. I am on an iPhone 13 (fully updated) using Verizon (not that I believe that matters as it doesn’t work on wifi either). The only video streaming service that seems to still work is YouTube and YouTube Kids. Hopefully this gets figured out and fixed quickly - otherwise I am paying money for video services I cannot use.

I have the same issue. The ISO was updated to 15.0.2 but still having the same issue!! Only thing that I can watch is the youtube !!

I contact Apple yesterday and today after 1h of debugging , screen shearing and testing , the only last think to do is to test recovery mode on iPhone connected to pc/Mac and force update to latest iOS , I will be able to do in not sooner then 8h from now , so if anyone could test it before me , go ahead please

that’s the step by step video given by apple to do it.

https://youtu.be/7s8-zLG9ySQ

hopefully this will fix our problems

Call Apple Support. I had already done all the usual troubleshooting steps (switched WiFi networks, switched off WiFi and tried streaming via cellular data, reboot iPhone, delete app/reboot iPhone/reinstall app) so they escalated me to a senior tech advisor who submitted the trouble ticket to Engineering.

I also contacted Netflix and Disney+ support to report the issue.

I am having the same issue, as with the rest of you Apple Senior Advisor stated they are being asked to forward all occurrences of this issue to engineering and we will all have to wait for next update for it to be fixed.

I have the same problem. All my streaming apps won’t play any video. The latest update 15.0.2 didn’t help. I also reinstalled all the apps and that didn’t help anything. I hope there is a solution soon.

En serio la única solución es restablecer el teléfono??? Es fácil, pero es muy pesado entrar todas las contraseñas, tarjetas y apps de bancos…

Apple tiene que dar otra solución que restablecer desde 0 el iphone!!!

Do backup to MacBook or iMac , iCloud backup doing only most important data not all, then power off and on phone holding power button all the time till you see recovery mode ( computer ) icon on iPhone , fallow steps on finder in MacBook, do not update just restore. After that you use your backup to restore all your files

Same with me. I’ve restarted Netflix, updated netflix, reinstalled Netflix, and restarted my phone. Nothing fixes this issue. Clearly it’s a problem with Apple, but it seems they are not prioritizing this issue.

I had the exact same issue. Updated to 15.0.2, re-installed all the streaming apps, but the problem won't go away. Eventually I had to bite the bullet and just do a factory reset plus restore from iCloud backup. Now the issue is gone, and it actually also fixed a bunch of other issues I was having, like Unlock with Apple Watch not working. I guess that is the only option available right now, or wait for a possible 15.0.3 patch.

Update to this.

iPhone plays regular videos on youtube and youtube kids, but it will not play actual movies on youtube. I also tried to download a show to the netflix app on my phone, it downloaded but still would not play it. So whatever the problem is, it seems to be local and not have anything to do with wifi/data. It also only effects tv shows and movies, it doesn’t seem to effect basic videos.

I am going to do a factory reset of my iPhone. I only worry that doing this is a temporary fix and the next update will do the same thing.

Same problem. Just downloaded 15.10 update today and nothing has been fixed. Still can’t stream anything on my 13 Pro Max! I’ve called Apple and even went into the store. No help. Only suggestion is to erase everything and reload it again. That’s just a complete guess on their part. Useless and not apple has done nothing to remedy this streaming problem for all of us.

it is. I am having trouble with streaming movies and also Apple Music. At least with the music I can delete from library and add again to take care of the issue. The tv shows and movies won’t stream at all.