I am trying to download pictures from my iPhone (which are backed up on iCloud) to my Photos app on my mac. I am unable to get them to transfer, even after following advice from website. Could you please help guide me through?

I am trying to download pictures from my iPhone (which are backed up on iCloud) to my Photos app on my mac. I am unable to get them to transfer, even after following advice from website. Could you please help guide me through?

iMac Line (2012 and Later)

Posted on Oct 7, 2021 8:33 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2021 9:29 AM

Open photos app. In the menu go to photos>preferences and make sure the general tab is showing. (See the screenshots, top left there are two buttons - one a switch, one a cloud. Click the switch)


See the first screenshot above. Is the circled button greyed out? (It should be). If it is not, click it and it will become greyed out (Now your lirbrary is set as your system library)


Now go to the iCloud tab - is it set as shown in the second screenshot. If not set it up that way.


Finally make sure you have enough free space both on your mac and in iCloud to hold all the photos in your library.

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Question marked as Top-ranking reply

Nov 6, 2021 9:29 AM in response to judyzee

Open photos app. In the menu go to photos>preferences and make sure the general tab is showing. (See the screenshots, top left there are two buttons - one a switch, one a cloud. Click the switch)


See the first screenshot above. Is the circled button greyed out? (It should be). If it is not, click it and it will become greyed out (Now your lirbrary is set as your system library)


Now go to the iCloud tab - is it set as shown in the second screenshot. If not set it up that way.


Finally make sure you have enough free space both on your mac and in iCloud to hold all the photos in your library.

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I am trying to download pictures from my iPhone (which are backed up on iCloud) to my Photos app on my mac. I am unable to get them to transfer, even after following advice from website. Could you please help guide me through?

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