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Zoom doesn't show gallery view. macOS Big Sur version 11.6

Zoom doesn't show gallery view on new MacBook Air. macOS Big Sur version 11.6

MacBook Air (2020 or later)

Posted on Oct 7, 2021 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2021 1:43 PM

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Note: Zoom may not launch properly in Safe Mode so just reboot normally and test.


1 reply
Question marked as Top-ranking reply

Oct 7, 2021 1:43 PM in response to Grandfather0f3

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Note: Zoom may not launch properly in Safe Mode so just reboot normally and test.


Zoom doesn't show gallery view. macOS Big Sur version 11.6

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