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iCloud won't authenticate my apple ID on new MacBook Pro 13" M1

Hello everyone, I have a new M1 MacBook Pro 13" that I just recently setup. When I first booted it my apple ID worked just fine to setup iCloud. But once I completed a few setup steps it no longer authenticates.


I've tested my apple ID on my: iPhon 12, iPad (IOS 15), and all 3 of my Apple TV's with no issue. Also, I can authenticate to icloud.com without issue.


Just in case I've updated my apple ID password and set iCloud to use a different email address for logins. Both changes work fine on ALL devices except my M1 MBP 13".


What's most odd is I don't get any error message. The process just runs then stops prompting me for a password again. If I type an old password, however, I do get a bad password error.


Any thoughts on what to do next would be super helpful! Thanks

MacBook Pro (2020 and later)

Posted on Oct 7, 2021 1:49 PM

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Question marked as Best reply

Posted on Oct 8, 2021 10:15 AM

jeffbulltech wrote:

Hello everyone, I have a new M1 MacBook Pro 13" that I just recently setup. When I first booted it my apple ID worked just fine to setup iCloud. But once I completed a few setup steps it no longer authenticates.

I've tested my apple ID on my: iPhon 12, iPad (IOS 15), and all 3 of my Apple TV's with no issue. Also, I can authenticate to icloud.com without issue.

Just in case I've updated my apple ID password and set iCloud to use a different email address for logins. Both changes work fine on ALL devices except my M1 MBP 13".

What's most odd is I don't get any error message. The process just runs then stops prompting me for a password again. If I type an old password, however, I do get a bad password error.

Any thoughts on what to do next would be super helpful! Thanks



Sign in with your Apple ID


If you can't connect or sign in to iCloud - Apple Support



Set up how—


The most trouble free way to move to a new machine, is using the Setup Assistant on the initial boot of a brand new machine— you have one shot here. https://support.apple.com/en-us/HT205749


If that opportunity has past, the second best way is use the Migration Assistant.

How to move your content to a new Mac https://support.apple.com/en-us/HT204350



What happens if you create a new additional Admin account as a test— and try signing into AppleID from there.

Set up users, guests, and groups on Mac - Apple Support


Similar questions

1 reply
Question marked as Best reply

Oct 8, 2021 10:15 AM in response to jeffbulltech

jeffbulltech wrote:

Hello everyone, I have a new M1 MacBook Pro 13" that I just recently setup. When I first booted it my apple ID worked just fine to setup iCloud. But once I completed a few setup steps it no longer authenticates.

I've tested my apple ID on my: iPhon 12, iPad (IOS 15), and all 3 of my Apple TV's with no issue. Also, I can authenticate to icloud.com without issue.

Just in case I've updated my apple ID password and set iCloud to use a different email address for logins. Both changes work fine on ALL devices except my M1 MBP 13".

What's most odd is I don't get any error message. The process just runs then stops prompting me for a password again. If I type an old password, however, I do get a bad password error.

Any thoughts on what to do next would be super helpful! Thanks



Sign in with your Apple ID


If you can't connect or sign in to iCloud - Apple Support



Set up how—


The most trouble free way to move to a new machine, is using the Setup Assistant on the initial boot of a brand new machine— you have one shot here. https://support.apple.com/en-us/HT205749


If that opportunity has past, the second best way is use the Migration Assistant.

How to move your content to a new Mac https://support.apple.com/en-us/HT204350



What happens if you create a new additional Admin account as a test— and try signing into AppleID from there.

Set up users, guests, and groups on Mac - Apple Support


iCloud won't authenticate my apple ID on new MacBook Pro 13" M1

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