iPhone 12 blocks calls from Incarceration

My son is a service connected disabled veteran, hospitalized for 3 years. He calls from daily from a communal phone. Only the area code shows when he calls. I moved from iPhone 10 to 12 Pro Max, now the calls are blocked. They don’t show in call history or leave a voicemail. This means any person in jail or in a mentally challenged facility can not contact their loved ones. Does anyone have a solution please?


Liz D

Posted on Oct 7, 2021 4:37 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2021 8:49 PM

Go to Settings > Phone scroll down to Silence Unknown Calls and turn it off.

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iPhone 12 blocks calls from Incarceration

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