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My son is a service connected disabled veteran, hospitalized for 3 years. He calls from daily from a communal phone. Only the area code shows when he calls. I moved from iPhone 10 to 12 Pro Max, now the calls are blocked. They don’t show in call history or leave a voicemail. This means any person in jail or in a mentally challenged facility can not contact their loved ones. Does anyone have a solution please?
Liz D
If you have not blocked those calls, then they are getting filtered and blocked by your carrier. Do you have scam guard or a scam block type feature activated with your carrier? Contact your carrier on this issue and have them remove such a block if one exists on with your account.
Axel F.
If you have not blocked those calls, then they are getting filtered and blocked by your carrier. Do you have scam guard or a scam block type feature activated with your carrier? Contact your carrier on this issue and have them remove such a block if one exists on with your account.
Axel F.
Thank you both for your suggestions but AT&T doesn't know how to resolve the issue
Go to Settings > Phone scroll down to Silence Unknown Calls and turn it off.
Thank you the AT&T sent me to apple
Did you turn off silence unknown calls?
iPhone 12 blocks calls from Incarceration
