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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Airpods keep disconnecting during call

Hi


My airpod has a frequent disconnect issue.


They were working ok till a few weeks back but now I am facing an issue.


Airpod gets frequently disconnected and very unreliable when I am using it with any call application like calls, skype, zoom etc..

But if I am using it with music, video etc.. it works fine.


Please help.



Posted on Oct 8, 2021 12:32 AM

Reply
3 replies

Oct 9, 2021 11:41 PM in response to damnish

damnish Said:

"Airpods keep disconnecting during call: Hi My airpod has a frequent disconnect issue.[...]"

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Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

Oct 9, 2021 7:12 AM in response to damnish

Hey damnish,


Thanks for connecting with us here in Apple Support Communities. We understand that your AirPods are disconnecting frequently and we'd like to help. The first thing you'll want to check is that you're running the latest software on the device you're connecting your AirPods too. Check out the following links and reset your AirPods if needed.


If your AirPods won't connect

How to reset your AirPods and AirPods Pro


Enjoy your day.


Airpods keep disconnecting during call

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