You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I want to trade-in my iPhone but have not received the box. How do I track the return box mailing?
iPhone X
I have had my new iPhone for 2 weeks. The trade-in box never arrived.
I have had my new iPhone for 2 weeks. The trade-in box never arrived.
I assume you purchased a new iPhone and want to trade in your old phone rather than you want to send it for a repair?
Have you received the iPhone you ordered yet? The trade in box usually comes just before or after you receive your new phone.
Call Apple.
Contact the same people who you arranged the repair with, or
It should only take a couple of days.
Never received the trade-in box
