You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is zoomed out, not in. I can’t my phone off, etc. tapping three times hasn’t worked. Help, please!

my Phoned is zoomed out so far that I can’t turn my phone off or get to the zoom off key. I have tried the three finger tapping, plus several other things, but no luck. Can someone help me, please? Thanks.

iPhone 11, iOS 14

Posted on Oct 8, 2021 8:48 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2021 8:54 AM

Hello. If you are having difficulty with turning off Zoom on your iPhone, cannot turn your iPhone off, and the three finger double-tap shortcut is not working, you can try force restarting your iPhone. This should turn zoom off when your iPhone turns back on. Alternatively, you can connect your iPhone to your computer and follow the steps below.


  1. Connect your iPhone, iPad, or iPod Touch to a computer.
  2. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS 10.14 or earlier, or on a PC, open iTunes.
  3. Select your device when it appears in Finder or iTunes.
  4. Select Configure Accessibility.
  5. To turn off Zoom, deselect the Zoom checkbox.
  6. Click OK.


1 reply
Question marked as Top-ranking reply

Oct 8, 2021 8:54 AM in response to Pennsylvania49

Hello. If you are having difficulty with turning off Zoom on your iPhone, cannot turn your iPhone off, and the three finger double-tap shortcut is not working, you can try force restarting your iPhone. This should turn zoom off when your iPhone turns back on. Alternatively, you can connect your iPhone to your computer and follow the steps below.


  1. Connect your iPhone, iPad, or iPod Touch to a computer.
  2. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS 10.14 or earlier, or on a PC, open iTunes.
  3. Select your device when it appears in Finder or iTunes.
  4. Select Configure Accessibility.
  5. To turn off Zoom, deselect the Zoom checkbox.
  6. Click OK.


My phone is zoomed out, not in. I can’t my phone off, etc. tapping three times hasn’t worked. Help, please!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.