Missing Two Thunderbolt / USB 4 ports

I just ordered a new macbook pro. I specifically purchased Two Thunderbolt / USB 4 ports. And all I received was two thunderbolt and a headphone jack.

MacBook Pro 13″, macOS 11.5

Posted on Oct 8, 2021 7:40 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2021 7:58 PM

Hi,

I think you miss reading about specification. "two Thunderbolt/USB 4 ports" means "two Thunderbolt 3 ports" since sometimes Thunderbolt 3 is called USB 4.

If you want to get four Thunderbolt 3 ports MacBook Pro, you could return and refund if you received your MacBook Pro within 14 calendar days.

Returns & Refunds - Shopping Help - Apple



3 replies
Question marked as Top-ranking reply

Oct 8, 2021 7:58 PM in response to DrMcKen

Hi,

I think you miss reading about specification. "two Thunderbolt/USB 4 ports" means "two Thunderbolt 3 ports" since sometimes Thunderbolt 3 is called USB 4.

If you want to get four Thunderbolt 3 ports MacBook Pro, you could return and refund if you received your MacBook Pro within 14 calendar days.

Returns & Refunds - Shopping Help - Apple



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Missing Two Thunderbolt / USB 4 ports

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