Drop shadows cut off in preview, print or PDF

Drop shadows applied to any kind of object randomly have the bottom edge of the shadow truncated. Each time I preview, print or save to PDF a different set of objects have the problem so it's not layered objects or something in the layout itself. As a result I cannot output my documents reliably.

I have varied shadow and other object attributes without success.

Thanks,

Joel.

PowerBook G4, Mac OS X (10.4.2), Pages 1.0.2

Posted on Dec 1, 2005 3:02 AM

Reply
10 replies

Dec 1, 2005 5:35 AM in response to Joel.s

Joel,

excuse my inaccurate post. I'm not a native english writer and sometimes my brain has difficulties to bring the english language and my thoughts into line 😉

I meant, what have you done so far to get the shadows into your exported documents. I asked that, so we don't have to repeat the steps you have done already.

Are the affected objects floating objects (placed into the text) or fixed and floating objects? Is it possible, that the affected objects are placed at layout borders?

Frank.

Dec 1, 2005 8:35 AM in response to FrankBe

Frank,

Are the affected objects floating objects (placed
into the text) or fixed and floating objects? Is it
possible, that the affected objects are placed at
layout borders?


In this case they are all fixed objects, some set to wrap and others not. Objects affected can be in any position or size and of any type - I have text and shape objects, PNG images with transparency. Some are at the boundary.

The amount of 'cropping' of the shadow is always the same for every object that is affected i.e. starting the same distance from the bottom edge of the object itself.

Drop shadows appear correctly in the Pages document at all times.

The curious thing is that each time the document is previewed, exported or printed, different objects are affected without the document having changed at all.

No other problems are visible - text, shapes and images are crisp and accurate.

Hang on… I just had an idea.

There were no characters entered in the page over which the fixed objects were placed. I typed a few spaces and a carriage return and the problem for PDFs seemingly goes away, but prints are still affected. I create the PDF with The LW driver with ColorSync 'In Printer' but this not available for my Epson R1800 inkjet.

I just tried printing a good PDF to the Epson from Preview app. but shadows are still cropped.

Very odd.

Joel.

Dec 1, 2005 9:40 AM in response to Joel.s

Joel,

it seems you have one of this very strange problems. I hope Apple has instructed the developers to fight all this annoying PDF things for the next release (in January, with a little bit of luck).

While you wrote, the shadows are cut the same way at every involved object, it seems to me, that the problem has s.th. to do with the trim box. This is an element of PDF documents. But I'm no professional in this direction.

I must confess that I know no solution for your problem, because I can't produce it here. It seems to be, that I am one of the few Pages users in this forum with no problems of printing and exporting PDFs. All shadows and texts are crisp and in place.

I hope you will find a way. If s.th. important will occur to me, I will post it here.

Frank.

Dec 6, 2005 2:07 AM in response to Nicola Scarselli

Nicola,

As this bug affects all output from Pages, it's almost certainly a Pages problem (though it may also be something affecting it), so there is no way to get the document into a PDF without this problem no matter which PDF implementation I use.

Can you print directly from pages and have your drop shadows rendered properly?

Thanks,

Joel.

PS - I just updated to 10.4.3 from 10.4.2 and the issue is still there.

Dec 9, 2005 2:49 PM in response to Joel.s

Not certain if this is quite the same thing, but.......

I have found problems when exporting to pdf, not when I open in Preview but when the person I am emailing the file to opens it in Acrobat, as all drop shadows are then lost, this makes professional printing difficult.

Resolved it for the moment by:
1. exporting to pdf as normal
2. using Graphic Converter which comes bundled with OSX to create a PSD file and sending that electronically. Slight problem was that the size of the file increased from 3mb to about 27mb, so had to download a free copy of Cyberduck ftp programme too. In fact saving it to jpeg was just about as good.
3. you do have to do one page at a time but it works.



Dual 1.8 G5 Mac OS X (10.3.9)

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Drop shadows cut off in preview, print or PDF

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