Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Apple Music expands live global radio offering with three brand-new stations. Learn more >
Apple Music expands live global radio offering with three brand-new stations. Learn more >
iTunes will not allow me to import music from my computer (C:). Neither 'drag & drop' nor file>add file to library methods work. Using WindowsOS and iTunes 14. Any ideas?
Thanks.
Windows, Windows 10
It was the downloading program i used. Spent the entire day yesterday downloading music, updated to windows 11, updated to iOS 15.1, yelled at support and even went in store and they didnt help me at all… Read this (pretty recent date too) and decided to try it.
Always used ytmp3.cc for my youtube music converters since like 2009; now i have to use mp3-now.com because the new updates dont support the files.
I hope this helps anyone else because i was an anxiety ridden mess yesterday thinking i either have to buy a mac or an android to listen to my music again…
It was the downloading program i used. Spent the entire day yesterday downloading music, updated to windows 11, updated to iOS 15.1, yelled at support and even went in store and they didnt help me at all… Read this (pretty recent date too) and decided to try it.
Always used ytmp3.cc for my youtube music converters since like 2009; now i have to use mp3-now.com because the new updates dont support the files.
I hope this helps anyone else because i was an anxiety ridden mess yesterday thinking i either have to buy a mac or an android to listen to my music again…
Hi applelg,
Thanks for participating in the Apple Support Communities. We understand that you're unable to import music to iTunes, so we'd like to help. Just to confirm, are you following these steps: Import media from a computer to iTunes on PC? Make sure you're running the latest version of iTunes: Update to the latest version of iTunes.
If you need more help, reply with what happens when you try to import music, including any error messages you see.
Take care.
Thanks for the reply, applelg.
The best step from here would be to reach out to Apple Support directly. They can be reached here: Get Support, or by calling the most applicable phone number listed here: Contact Apple for support and service.
All the best!
kariejbh wrote:
Were you able to get this resolved? I am having the same problem and have been on with support with 3 different people and none have been able to fix it. When I try to drag and drop iTunes tells me that because Icloud Music Library is enabled on my phone it won't copy the file.
Yes, when iCloud Music Library is enabled you sync the phone over Wi-Fi instead of manually over USB. If a track you've added to your iCloud Music Library isn't being added to the device see Identify cloud status icons in your music library on your Mac or PC - Apple Support and resolve any issues.
tt2
Hello MVegas21, thank you for your response.
Yes, I am following the steps outlined in the “import media” hyperlink you included in your message.
When I go to file>import music from file, and then select the .mp3 file(s) I wish to import, nothing happens. No error message, no upload, literally nothing happens.
The .mp3 files are not corrupted - I have no issue opening them in other media players on the same computer.
Any ideas?
LG
Were you able to get this resolved? I am having the same problem and have been on with support with 3 different people and none have been able to fix it. When I try to drag and drop iTunes tells me that because Icloud Music Library is enabled on my phone it won't copy the file.
Hey kariejph, yes we got it resolved. Well, sort of. The issue was the music files themselves and their source. Wasn’t able to get my files onto iTunes but was able to import music from other sources. Hope this helps.
the problem persists... especially since mp3-now has been taken down.. lol we are seeing the end of the days of tyrannical internet, every corner we go they start locking down on copyright... enjoy it while we can, archive files while we can.. on a serious note, anyone else found a solution cause its not working for me..
kakacutback wrote:
we are seeing the end of the days of tyrannical internet, every corner we go they start locking down on copyright...
But you think that stealing music from the person who owns it is acceptable, do you? You do understand what copyright theft is, don't you?
Oh - and just so everyone here knows, discussion of methods to circumvent copyright protection is against Apple's Terms of Use. In other words, discussions about software that copies audio from YouTube is not allowed. Don't be surprised if this entire discussion is removed as a consequence.
You're a lifesaver! It's currently 12:35 am and I was stressing out because nothing was working. Thank you!!
iTunes Won't Let Me Upload Music from Windows Computer
