How do I get an AirPods Pro case replacement?

Apple requires the serial number, but what if I neither have the case nor the original packaging? Since they are now out of battery, I cannot see the serial number on my iPhone.

And the serial numbers on the AirPods themselves are not accepted by Apple.

Posted on Oct 9, 2021 1:33 PM

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1 reply

MrBill3

Level 10

104,416 points

Oct 9, 2021 1:37 PM in response to bowaeoch

Hello,

See if this helps:

Identify your AirPods - Apple Support

Then see:

Order replacements for Lost or Missing AirPods

Good luck.

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How do I get an AirPods Pro case replacement?

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