I am not able to activate my FaceTime

Device or computer?

IOS

See the Apple Support article(s) below.

Messages - If you get an error when trying to activate iMessage or FaceTime.  *

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch.   *

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch    *

Try a forced restart.

Reset Device. -

If necessary

Hard reset.     -

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.      *

Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *

Backup - Restore your device from an iCloud or iTunes backup.     *

OS

Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac.   *

Error Occurred During Activation for iMessage or FaceTime on Mac.  -

Hi,

You can follow this link first https://support.apple.com/en-us/HT201422

Thanks,