Can’t print from iPhone to Epson xp400 printer

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Can’t print from iPhone to Epson xp400 printer

Ok so I have an Epson XP400 printer. I upgraded to the iPhone 13 and now I find I can’t AirPrint from my iPhone. I had no issues printing from my iPhone 11 to this printer and nothing else has changed. I have done all the obvious things like reboot everything, make sure both are on the same wifi etc. it always says no air printer found. The printer is on line and I can print from my windows computer etc. nothing else has changed except upgrading to the iPhone 13. There has to be a setting somewhere but i have checked everything and I have never had an issue when I upgraded iPhones before with simply selecting print and being able to print.

Posted on Oct 10, 2021 3:26 AM

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Answer 1

bailier

Community Specialist

Oct 11, 2021 10:12 AM in response to Lake_rat

Hello Lake_rat! Thank you for participating in the Apple Support Communities.

We understand that you’re unable to AirPrint since upgrading your iPhone to iPhone 13. We'd like to look into this with you to see how we can help.

To start, let’s make sure you’re on the latest iOS for your iPhone. If you find that you need to update, we’d recommend backing up your iPhone prior to updating: Update your iPhone, iPad, or iPod touch

If the issue persists, try restarting all devices that are connected to your Wi-Fi network, including your printer:

• Restart your iPhone

• Log out, sleep, wake, restart, or shut down your Mac

• Restart Apple TV

• How to restart your Apple Watch

If after restarting your devices, the issue persists, connect with Apple Support to look into this further: Get Support

Make it a great day!

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Can’t print from iPhone to Epson xp400 printer

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