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iMessage not opening/freezing

Whenever I go onto my iMessage it freezes/doesn’t it’ll go onto either a black screen (which if I stay on long enough it’ll kick me out) or it freezes on the last message I was able to send. However when I go into settings to maybe clear cache or see if I can delete attachments and go to click on the manage iMessage tab THAT FREEZES TOO?? it’s like the tiny universe of my phone doesn’t want me to open my iMessage app.

iPhone SE, iOS 15

Posted on Oct 10, 2021 5:24 AM

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3 replies

Oct 11, 2021 10:50 AM in response to chillyquacks

Hello chillyquacks.


Thanks for reaching out to Apple Support Communities. We see that your Messages app is not working properly. We know how important it is to be able to use Messages, and we will be glad to assist.


Let's try the steps in the following article with exception to deleting and redownloading:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Cheers.

Oct 29, 2021 4:40 PM in response to chillyquacks

I have iPhone 11 Pro and I have the same issue but I noticed it it only happens when I am charging my phone that when I open my iMessage app it either crashes , freezes or turns black and crashes. I noticed it yesterday and I updated my phone to iOS 15.1. a few days ago. I have to restart my phone couple of times to make sure it does not crash. Apple please fix it!!

iMessage not opening/freezing

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