My Apple Watch says i have incorrect Apple Id and cannot be used to unlock this Apple Watch. I know the id I am using is correct.

My Apple Watch say I have incorrect Apple ID and cannot be used to unlock this Apple Watch. I know the ID is correct. I used this watch with my old, broke iphone. I'm trying to pair it with my new iphone. I've followed all steps. It still will not allow me to use my apple id.

Apple Watch

Posted on Oct 10, 2021 7:54 AM

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3 replies

Oct 11, 2021 5:09 PM in response to SweetSheriLee

Hi SweetSheriLee,


Just to be sure we're on the same page, have you already removed the Apple Watch from your Apple ID account as instructed in How to remove Activation Lock? If your watch has been removed from the correct account, then it wouldn't prompt you to sign in to unlock the watch anymore.


If you don't see your watch listed under your account anymore and the issue persists, please contact Apple Support next from the link we provided in our last message.


Take care.

Oct 11, 2021 11:22 AM in response to SweetSheriLee

Hi SweetSheriLee,


If we're understanding correctly, it seems your Apple Watch may be in Activation Lock and isn't accepting your Apple ID credentials. If so, we'd recommend reviewing these support articles below:


About Activation Lock on your Apple Watch


How to remove Activation Lock


However, if continue to experience an issue with this, you'll want to reach out to Apple Support next via Get Support.


All the best.

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My Apple Watch says i have incorrect Apple Id and cannot be used to unlock this Apple Watch. I know the id I am using is correct.

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