hi I am not able to charge my Mac book pro

I tried to connect my MacBook to charger and it does not charge its a new one just bought it on the 2nd of October 2021


MacBook Pro 13″, macOS 11.6

Posted on Oct 10, 2021 8:19 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2021 8:39 AM

kuttrad wrote:

I tried to connect my MacBook to charger and it does not charge its a new one just bought it on the 2nd of October 2021


Return if for one that works.


You have a limited 14-days for a full refund or exchange for one that works out of the box.


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


2 replies
Question marked as Top-ranking reply

Oct 10, 2021 8:39 AM in response to kuttrad

kuttrad wrote:

I tried to connect my MacBook to charger and it does not charge its a new one just bought it on the 2nd of October 2021


Return if for one that works.


You have a limited 14-days for a full refund or exchange for one that works out of the box.


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Oct 10, 2021 8:49 AM in response to kuttrad

Hi,

If your Mac battery won’t charge - Apple Support

If it doesn't help, contact Apple Support or take your MacBook Pro to Genius Bar if your local retail Apple Store is open or find your local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


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hi I am not able to charge my Mac book pro

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