Some Apps not working on IPhone 13 Pro max

I am having this too...it says I have no internet connection and I am on 5G and WiFi. I get this message with all Amazon products, Facebook, YouTube and literally dozens of other programs.

This is all the advice you have? The chances of this working and a user sophisticated enough to use this forum and not having updated to the new ios is laughable...

Just grabbed a new model iPhone 13 pro max and transferred all data & apps from iPhone X. In new iPhone I’m having trouble to use wechat with mobile data, it keeps showing no internet connection, It’s so irritating. Wechat is only working with Wi-Fi connection.

Hello enver129,

It appears from your post that your are having an issue with certain apps on your iPhone.

If you have not already, we would suggest that you update to the latest iOS, which would be iOS 15.0.2. You can see what it includes here: About iOS 15 Updates - Apple Support

Just as a reminder, here are the different ways available to update iOS: Update your iPhone, iPad, or iPod touch - Apple Support.

Be sure to follow the instructions on how to make a backup of your data before updating.

Cheers.

I'm having exactly the same problem. Bought a new iPhone 13 Pro Max --> moving from an iPhone XS Max --> Whatsapp says that I do not have connectivity although everything else is working both on wi-fi and on mobile data (5G).

What seems to be the issue here? Tried all the steps to reset network settings, airplane mode on/off, resetting the phone, etc.

I had the same problem. After a chat on messenger with Apple Support they gave me a call back. He had to consult his supervisor but they decided the problem was a software bug introduced when transferring data from the iPhoneX to the iPhone13 by Quick Start and iCloud. He talked me through how to reset to factory settings through the laptop ( not just from the phone) He then said to set up the phone from new, not from iCloud. I have done this, then downloaded the Apps that were saying " No internet connection" in my case Youtube, mobile bank App, messages and a few others. All working really well now and the phone is very fast. Hope this helps.

When the phone restarted I didn't choose Quick Start but clicked 'Set up Manually'. I'd previously backed everything up to ICloud. I then followed all the instructions to set it up. The downside is that I had to download Apps separately from iCloud afterwards, but my photos appeared automatically. The supervisor I spoke to said that if I used Quick Start again, it could download the same bug and not solve the problem.

The store when I bought this- downloafded all my software from the cloud, wiped my old phone clean and kept it as a trade in ( it was a 12) Now the 13 is great but I can not open most of the programs. What can I do??

Try what I was told to do, it worked for me and I haven't had any more problem.

https://support.apple.com/en-gb/guide/iphone/iph7a2a9399b/ios

Yh we are all up 2 date with iOS but we need to no how to fix it, or want my x back

I am having the same problem, in particular with YouTube TV. My iPhone 13 Max Pro is new and has been updated to iOS 15.1.1 and is up to date.

I have the same problem! Feel being fooled. Please tell us how to fix it.

@enver129 hello

I was wondering if you were able to fix your problem? my friend faced the same problem and she is not able to use her whatsapp on her new iphone 13 pro max.

Thanks

I did finally seem to resolve this - pretty sure it was by updating to the newest version but I also did a reset of the phone. Good luck!

How do you mean you set up from new and not from iCloud?