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Apple TV 4K stopped working

I have been using my Apple TV 4K for about two years with only the occasional need to unplug and let the system do whatever it needs to get going again.

Today we were watching and the tv screen went black, and the LED was out on the ATV box.

I checked the internet connection and everything else is working fine.

I unplugged the unit and charged the Siri remote.

I then checked the HDMI cables and the tv cables.

Everything but ATV is working.

The unit is dead and will not come back on.

Any suggestions?

Thanks.


Posted on Oct 10, 2021 4:08 PM

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Posted on Oct 11, 2021 1:08 AM

If the status light doesn't start glowing when re-connecting to power, then you may want to have the unit checked by Apple technicians.

If your Apple TV doesn't turn on - Apple Support

Contact Apple for support and service - Apple Support

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Apple TV 4K stopped working

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