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iPhone camera audio cutting in and out

Basically the title - when I record videos in camera, playing them back the audio cuts in and out. Sometimes it’s fine, sometimes it’s really quiet, all in one video. I’ve tried doing voice recordings and videos on Facebook messenger, and calling people on my phone, and there’s no problems with sound then. It’s just when it’s my camera filming.

iPhone XR, iOS 14

Posted on Oct 10, 2021 4:54 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2021 2:34 PM

Welcome to Apple Support Communities Confused_d,


From out understanding, the audio on the videos recorded using your iPhone cut in and out, is that right? Does this continue if you restart your iPhone? Make sure you're using the latest iOS version.


Check out the following resources:


Restart your iPhone


Update your iPhone, iPad, or iPod touch


The iPhone does have multiple microphones, try these steps here to isolate the issue: If the microphones on your iPhone aren't working


"Clear the microphones

  1. Remove any screen protectors, films, or cases from your iPhone.
  2. Clear any debris from the openings of your iPhone. 


If people can't hear you when you're using speakerphone

  1. Open the Camera app.
  2. Record a video while speaking at the top of your iPhone.
  3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
  4. When you play back the videos, you should hear your voice clearly.
  5. If you don't hear your voice clearly, contact Apple Support."


Does this happen when trying to record any specific audio or any sound?


Hope that helps!



1 reply
Question marked as Top-ranking reply

Oct 11, 2021 2:34 PM in response to Confused_d

Welcome to Apple Support Communities Confused_d,


From out understanding, the audio on the videos recorded using your iPhone cut in and out, is that right? Does this continue if you restart your iPhone? Make sure you're using the latest iOS version.


Check out the following resources:


Restart your iPhone


Update your iPhone, iPad, or iPod touch


The iPhone does have multiple microphones, try these steps here to isolate the issue: If the microphones on your iPhone aren't working


"Clear the microphones

  1. Remove any screen protectors, films, or cases from your iPhone.
  2. Clear any debris from the openings of your iPhone. 


If people can't hear you when you're using speakerphone

  1. Open the Camera app.
  2. Record a video while speaking at the top of your iPhone.
  3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
  4. When you play back the videos, you should hear your voice clearly.
  5. If you don't hear your voice clearly, contact Apple Support."


Does this happen when trying to record any specific audio or any sound?


Hope that helps!



iPhone camera audio cutting in and out

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