Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

what can I do if I found my old lost/stolen iPhone but cant have access to it?

what can I do if I found my old lost/stolen iPhone but cant have access to it?

iPhone 12 Pro Max

Posted on Oct 10, 2021 11:51 PM

Reply
Question marked as Best reply

Posted on Oct 11, 2021 12:11 AM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

1 reply
Question marked as Best reply

Oct 11, 2021 12:11 AM in response to luciobro1

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

what can I do if I found my old lost/stolen iPhone but cant have access to it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.