iPhone 12 Electric shock

If you are getting an electric shock while handling your iPhone 12, then have your iPhone and the charger examined at the Apple Store or at an Authorized Service Center for further diagnosis and resolution.

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Thank you for participating in the Apple Support Communities.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.

Cheers.