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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! I have an app called ‘my book’ and i have to pay for its usage some money per each month. However this month I decided to stop using the app and it seems I was successful at stopping the auto payment function in iTunes. Unfortunately, I was still charged this monthly payment and I don’t know why. Could you please assist me in stopping this auto payment thing forever please?
iPhone 12 mini, iOS 14
Hi liliia288,
Thank you for using the Apple Support Communities.
We understand that you were charged for an app that you've stopped using and we're happy to help.
If apple.com/bill appeared on your billing statement, follow these steps: If you see 'apple.com/bill' on your billing statement
If you want to cancel a subscription from Apple, follow these steps: How to cancel a subscription from Apple
If the charge didn’t come from Apple, follow these steps: Get help with subscriptions not billed through Apple
To find more answers to questions about purchases, subscriptions, payments, and billing, visit the Subscriptions and Billing page.
Best regards.
Auto payment
