You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AppleTV 4K screen goes black sometimes

When streaming since the new tvOS update the screen will go black intermittently.


I have done a reset. I have signed in and out of my Apple ID as suggested with Apple support.


however it continues to happen.


any help would be appreciated.

Apple TV 4K, tvOS 15

Posted on Oct 11, 2021 5:13 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2021 8:01 AM

Please execute the following:


1.     Unplug your modem from its power source and Restart Modem.

2.     Unplug your router from its power source and Restart router.

3.     Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest. 

2 replies

AppleTV 4K screen goes black sometimes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.