Apple ID Issues when upgrading to iPhone 13

Question

Apple ID Issues when upgrading to iPhone 13

Hey all,

Upgraded from an 8+ to a 13 and since using the 13 my Apple ID is very unstable. I ALWAYS have a notification asking me to confirm my passcode or password, but no matter how many times I enter them in the notification won't go away. It'll just keep prompting me to enter them in again. I can't use find my iPhone, and I can't share my location at all. My 8+ is totally wiped if that matters. I've restarted, did a hard restart, reset all settings, and even tried to sign out but the phone communicated very oddly with my watch when trying to sign out... My phone will think I'm trying to sign out of my watch which gets frustrating. I've had nothing but a headache since I got this phone and it's making me nuts. Any help here is appreciated.

Apple Watch Series 3, watchOS 8

Posted on Oct 11, 2021 11:21 AM

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Answer 1

Limnos

Level 10

428,735 points

Oct 11, 2021 11:57 AM in response to michaelkowalczyk

Is there any context to when you see these messages? It is possible your changing to a new phone has prompted the downloading of new apps. If these were originally purchased with a different Apple ID then you need to sign in with that account in order to re-download them.

If you still have problems:

Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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Answer 2

Oct 11, 2021 12:05 PM in response to Limnos

The notifications always exist, and I can't do simple stuff like I used to like share my location with my wife because it says I need to sign into my iCloud account. It'll ask for my password and I enter it and it acts like nothing happened.

I'm using the same Apple ID that I always have. I restored my phone using a backup from itunes. It shows me being signed in, but when I need to actually do something like try to share my location it won't work because it prompts me to sign in.. That's the endless loop I'm stuck in.

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Apple ID Issues when upgrading to iPhone 13

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