Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sander298 Author

Level 1

4 points

Data transfer to older iphone from newer iphone?

Hi everyone,

My partner bought a refurbished iPhone 6 (not a 6s) to replace her broken iPhone SE. She wants to transfer all her apps and data, but we can't get it to work: the iPhone SE runs iOS 14 and the iPhone 6 only goes up to 12.5.4.

She would like to at least transfer all her contacts and the whatsapp and signal chats. iTunes backup and restore does not work, even after updating the iPhone 6 as far as it can be updated. iCloud backup: not enough space on iCloud (we would need 64GB; Would be willing to purchase the space if it meant we could do the backup...)

Any ideas? Is this even possible? No problem if it's a complicated solution...

Thanks very much in advance!

iPhone 6

Posted on Oct 11, 2021 12:03 PM