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Should I ship my handset for repair with or without the sim tray?

Apple say to remove accessories and the sim card when returning a handset for repair, but it doesn't say whether to put the sim tray back in before shipping


iPhone SE, iOS 13

Posted on Oct 11, 2021 12:44 PM

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Posted on Oct 11, 2021 2:01 PM

The SIM tray should absolutely remain in the iPhone.


The SIM card placement is optional. If this happened to me, I would leave it in the iPhone.

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Should I ship my handset for repair with or without the sim tray?

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