Cannot open TIF files on new Mac

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Level 1

5 points

Cannot open TIF files on new Mac

I have new MAC with BigSur 11.4 - cannot open any TIF with preview, message says It may be damaged or uses a file extension that Preview does not support, color sync - same thing.

The same files display on WIN10 OS, no problem. So my questions are: What ap on MAC can now open TIF files? Why doesn't preview work like it did on previous versions of MAC? Is this a known issue? This is my work laptop, had MAC's for 13 years, need this feature, has anyone figured it out?

MacBook Pro 13″, macOS 11.4

Posted on Oct 11, 2021 7:19 PM

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Answer 1

Owl-53

Level 10

105,415 points

Oct 12, 2021 2:49 AM in response to ET-MAC-MJ

An Aside to issue under discussion.

Running an out-dated version of Big Sur 11.4. The current release is Big Sur 11.6 and may or may not resolve the actually issue in this question.

A Time Machine Backup is very useful and can be used to Revert to Previous Working macOS. and for good computer practices - perform this Before updating.

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Answer 2

VikingOSX

Level 10

124,784 points

Oct 12, 2021 5:36 AM in response to ET-MAC-MJ

I just created a multi-page TIF from a four-page PDF using Ghostscript, and Preview opened it just fine on macOS 11.6. All of my other TIFs that have accumulated over the years also open in Preview. All of these TIF images also open in GraphicConverter 11 and Affinity Designer 1.10.1 too (Mac App Store).

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Answer 3

etresoft

Level 9

57,554 points

Oct 12, 2021 4:59 AM in response to ET-MAC-MJ

Where did you find these files? There are many different variations of TIF files.

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Answer 4

ET-MAC-MJ Author

Level 1

5 points

Oct 12, 2021 5:51 AM in response to etresoft

Agreed. I did manage to find preview user guide & tif is among supported file types. After a little more work, I find that most tifs work fine. I have a healthy store of them of them, mostly rendered in PS on my hard drive. The ones in question are scan to tif from a flatbed scanner, in this case there seems to be an issue. This is a work computer, this is a typical format that customers use & I have no control of what device they may be using to make scans. When I use get info on these files the 'kind' displays as TIFF image.

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Answer 5

dialabrain

Level 10

136,721 points

Oct 11, 2021 7:44 PM in response to ET-MAC-MJ

You're actually the second person that said they can't open tiffs. I can open tiffs or tifs. I don't know what the issue may be.

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Cannot open TIF files on new Mac

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