You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

In iOS 5s I can’t even update my iPhone

iPhone 5s, iOS 12

Posted on Oct 11, 2021 9:55 PM

Reply
4 replies

Oct 11, 2021 10:22 PM in response to shifana67

shifana67 Said:

"In iOS 5s I can’t even update my iPhone"

-------


Incompatibility is the Culprit.


Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Confirm the model of your iPhone. If iPhone model is incompatible with iOS15then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

In iOS 5s I can’t even update my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.